Please reach us at info@skeeterenterprises.com if you cannot find an answer to your question.
Ensure that the Checkbox for "Turn on audible tone alert" is checked. Also, make sure that the "Alert Height Adjustment" is set to greater than zero.
If you are using an iPhone, make sure that your phone's ringer/silent switch is not set to silent.
Make sure that Stadia is powered on. If it is, switch it off, then on again, and close and reopen your app. If you still cannot find Stadia in the Bluetooth list, please contact Skeeter Enterprises
Make sure that your phone is not set to 'Dark Mode' in your phone's settings
There has been a bug reported in the Bluetooth connection system with iPhones. The user MUST connect to Stadia through the app; do not use the iPhone's built in Bluetooth capabilities!
The first time an iPhone user tries to connect to Stadia, it may disconnect almost immediately. A workaround for this is to connect to Stadia via the app, close the app, and then reopen the app. Once the app is reopened the user should be able to connect to Stadia in the app's Bluetooth settings. Once the connection is established and it's definitely receiving information, it should be good for the rest of the flight. The above video shows how to do this procedure.
I've hired a software developer to fix this bug, and it is being worked on at this moment. Thank you for your patience and your business.
EDIT: This problem has been solved in app version 2.6. Users must still connect through the Stadia app. However, there is no longer a need to close the app after a successful first connection. Please read the updated instructions for more information.
Stadia sold before May 1 2021 will have to download the Stadia zip file from the main Stadia page, and install the app from that file.
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